Shipping policy

Shipping Policy

Last updated: 30 January 2026

At 2 DamnDark Tanning, we aim to dispatch and deliver orders as quickly and reliably as possible. Please read the information below carefully before placing your order.

Order Processing

  • Processing time is 1 business day, Monday to Friday

  • Orders placed before 3:00 PM GMT (Monday to Friday) are dispatched the same day

  • Orders placed after 3:00 PM, on weekends, or on UK bank holidays are processed and dispatched the next business day

Delays may occur due to payment verification issues, incomplete or incorrect addresses, or periods of high demand. If this happens, you will be notified by email.

United Kingdom Shipping

Over 50GBP

  • Carrier: Royal Mail 24 Hours Tracked

  • Delivery time: 1 day after dispatch

  • Cost: £3.99

  • Free next day shipping on orders over £50

Tracking details are provided once your order has been dispatched.

Under 50GBP

  • Carrier: Royal Mail 48 Hours Tracked

  • Delivery time: 2 to 3 working days after dispatch

  • Cost: £2.99

  • Free next day shipping on orders over £50

Tracking details are provided once your order has been dispatched.

United States Shipping

  • Carrier: Royal Mail International Tracked

  • Delivery time: 3 to 12 working days after dispatch

  • Cost: $20.99

  • Free shipping on orders over $150

Tracking details are provided once the shipment leaves our warehouse.

Canada Shipping

  • Carrier: Royal Mail International Tracked

  • Delivery time: 3 to 12 working days after dispatch

  • Cost: $25.00

  • Free shipping on orders over $200

Tracking details are provided once the shipment leaves our warehouse.

Ireland Shipping

  • Carrier: Royal Mail Tracked

  • Delivery time: 3 to 8 working days after dispatch

  • Cost: €7.99

  • Free shipping on orders over €100

Tracking details are provided once your order has been dispatched.

Delivery Notes

  • Delivery times begin once the order has been dispatched

  • Customs processing may affect delivery times for international orders

  • Tracking details are sent by email once available

Order Tracking

Once your order ships, you will receive a tracking link by email.
Please allow up to 24 hours (Monday to Friday) for tracking updates to appear after dispatch.

Order Cancellations

If you wish to cancel an order, contact us immediately after placing it at:

Email: hello@2damndarktanning.com

Orders that have already been dispatched cannot be cancelled.

Shipping Issues

Lost or Stolen Packages

2 DamnDark Tanning is not responsible for packages marked as delivered by the carrier. If this occurs, please contact the carrier directly to file a claim.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not liable for orders sent to incorrect or incomplete addresses.

Delivery Exceptions

Delivery delays may occur due to factors outside our control, including:

  • Severe weather conditions

  • Natural disasters

  • Carrier or logistical issues

  • Remote or rural delivery locations

We appreciate your patience during such circumstances.

Address Changes

Address changes cannot be guaranteed once an order is placed.
If you need to update your shipping details, contact us immediately.
Once an order has shipped, rerouting may not be possible.

Undeliverable Packages

Orders returned to us due to invalid addresses or failed delivery attempts may:

  • Incur additional reshipping fees, or

  • Be cancelled and refunded minus any applicable handling costs

Holiday Shipping Delays

During peak periods such as Black Friday, Christmas, and New Year, delivery times may be longer due to increased carrier volume. We recommend placing orders early during these periods.

Contact Information

Email: hello@2damndarktanning.com
Phone: +44 7478 340553

Address:
15 Western Avenue
Wakefield
England WF17 0PF
United Kingdom

Customer service hours:
Monday to Friday, 9:00 AM to 5:00 PM GMT
Response time: within 24 hours